We had a lovely break very good location staff very helpful hotel clea
Location and cleanliness
The location was fantastic, and the hotel itself was beautiful.
The staff were abrupt, for example when I checked in I explained I had tried to call on several occasions with regard to parking. The receptionist was very abrupt and said 'I've been on my own all day, alright?' Not my problem as far as I'm concerned. Also, the lift is very claustrophic! and I'm not Claustrophobic!!!
Location and comfort of the hotel
Breakfast was a bit chaotic and service could have been quicker
Excellant location and value for money.
The car park is offsite if the weather is bad or an elderly person is with you.
It's central position is the only reason we choose to stay at the Blossoms. However thinfs have improved since the re vamp, although there are still areas that need attention.
The light fitting falling off the wall, that needed to be fixed. The broken crockery that had to be replaced, the requested wine glasses that never materialised, the ice bucket that took two requests to arrive, and the non exsistant phone call that we asked for to tell us our room was ready.
Excellent location and superb service as always at this hotel
None other than could have done with a week of been pampered !
Hotel was tastefully decorated and re-furbished, and was excellent value for money, we had a fantastic stay!
The hotel was extremely warm, even with the windows open, and it was snowing outside!! the radiators were always on full heat!
location,room size and cleanliness,choice at breakfast was good.Nice to see a choice of fish.
Ithought the price of drinks in the bar were over the top.
Unfortunately we did not stay at the Blossoms, we were moved to the Craxton Wood Hotel and were not impressed.
The fetaures of the room fitted well with the period features of Chester.
Felt that it may have needed air conditioning, as on the day we stayed it was extremely clammy!
the location was excellent, and staff friendly and trying their best.
General cleanliness in rooms was poor. toilet filthy on arrival ( was cleaned after complaint )cobwebs on bedside lamps, dust on tables and TV, menu was quite expensive, and very limited.
A stay at Macdonald New Blossoms Hotel, Chester places you in the heart of Chester, within a 10-minute walk of Chester Cathedral and Chester City Walls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.