Hotel was very clean and the rooms were really nice.
How much space and privacy our room had. The room was extremely clean and felt like home.
Finally treated like a normal family without Covid-19 real food real people real service real nice.
Location and privacy
no coffee pot in the room
I liked the fact that I was not taken out by an ambulance.
The hotel had mold in the shower, a strong sewage odor throughout the building, the rooms were not cleaned properly. No management was available to speak with me regarding all of the problems that my wife and I experienced.
THIS HOTEL IS EXCELLENT, I LOVE MY STAY HERE. VERY PLEASANT
NONE. OVERALL EXCELLENT EXPERIENCE. 10/10
Everything was in order. Very clean and welcoming atmosphere.
Everything was excellent.
I loved the location. It was super close to everything. Direct access to I-10 and Katy Mills Mall. The cookies in the lobby were great as well. I also loved the price of the room.
I thought that the rooms were a little dated compared to the other Spring Hill Suites. Beds were small and way to soft Overall the rooms are super outdated. I really didn't like that.
Ran out of breakfast food first morning
Very quiet. Home-like feeling.
Newly remodeled, helpful and friendly staff. Also eady parking.
I thoroughly enjoyed the comfort level of the bed. This stay was the best of all because of the bed's comfort level and the cleanliness.3
The staff wasn't honest about releasing the funds held for incidents. They assured they released the funds the day I left the hotel, however, it took 3 times of communicating with them for the release. My bank just cancelled their request.
Located at the entrance of the Katy Mills Mall, overlooking Bass Pro Shops and Petroskills, our Katy Marriott Hotel is just minutes from all Katy attractions and easy access to I-10. Surrounded by attractions like Katy Mills Outlet Mall, Leonard E. Merrell Center, Historic Old Town Katy and Great Southwest Equestrian Center, City of Katy is home to the Typhoon Texas Waterpark and Katy Rodeo. When visiting Katy's newest Texas Medical Center West Campus facilities, Texas Children's Hospital and Methodist Hospital, our Katy Marriott Hotel is the ideal place for you. Begin your day with our delicious,NEW Hot breakfast.So kick off your shoes and enjoy the comfortable environment at the SpringHill Suites Houston Katy Mills!
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