Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
pool furniture showed some signs of wear.
Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Wifi reception was poor in the rooms.
During our stay the towel was not very clean coz I saw three times the hair in the towel.
Right on the Marina
The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.
The staff were awesome; generally very friendly
This hotel is not representative of the Shangri-La group, and I struggle to see how it maitains a 5-star rating. The showerdid not drain properly, grit between the shower tiles is black in places, the fan is chipped, carpet stained, phone's "quick dial" buttons did not work, and the room is old and dated and sparsely furnished.
位於凱恩斯市的Shangri-La Hotel The Marina Cairns提供雅緻的住宿，而且步行幾步就可抵達Reef Fleet Terminal。 提供免費Wi-Fi 網絡、健身房以及室外游泳池，距離The Reef Hotel Casino和凱恩斯濱道瀉湖游泳場只要走一小段路。
Shangri-La Hotel The Marina Cairns有32間空調客房，並備有所有必備品來確保旅客能夠感到舒適。 每間都有一個客廳和各種娛樂選項，例如︰電影隨選服務和平板電視。 也提供私人陽臺、迷你吧和枕頭選單。
旅客可以在附設的bar & grill享受餐點，或多多利用附設的烤肉設備。 周圍地區也有眾多不同的餐廳與餐館任君挑選。
飯店附近有許多當地的觀光景點，包括步行一下子就到的凱恩斯會展中心和Cairns Central。 位在距離中央車站大約20分鐘腳程的地方。
凱恩斯香格里拉大酒店的位置在凱恩斯中央商務區的Pierpoint Road，距離凱恩斯市中心0.8公里。 凱恩斯濱道瀉湖游泳場是距離凱恩斯香格里拉大酒店最近的地標。