凱恩斯礁石廣場飯店 Reef Plaza Hotel

They put two single beds together as a queen size bed and I paid for a deluxe room. Was not happy at all!

The room and the beds are quite big and comfortable. Meanwhile, the staff is quite helpful too. Hotel is located at the central of the city. Easy to get there.

I think the cleanliness of the bathroom room is not good enough because it looks a bit dark and not well decorated. Meanwhile, there is a strong bad smell of my room and I think this is caused by the high hu midity and the wet carpet tiles on the floor. The homogeneous tiles outside the bathroom and the carpet tiles are always get water out during my stayed. Therefore, very bad smell occupied at all time and it made me not to sleep and live well.

The television and the channels available. The showers were very good and the location of the hotel was handy for what we needed to do.

The staff on the reception desk were not very good.They didnt know where Barlow Park was they didnt know the hours of the chinese restaurant and neither did they bother to find out. They seemed very inexperienced for such a big hotel.

central location, friendly staff

smelly aircon; swimming pool could not be used because of renovations, which we only discovered once we arrived