A beautiful hotel with a staff that really cared!
I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
staff very friendly and accomodating
dining needs some improvement. Not so many menus at all..........Many things written in the menu are not offered. they need to learn to offer everything written in the menu. They also lack traditional African dishes
A stay at The Heron Portico places you in the heart of Nairobi, a 2-minute drive from Nairobi Hospital and 6 minutes from City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.