奈洛比藍天麗池皇家蘭花酒店 - 奈洛比 Prideinn Azure Nairobi

Lacking

The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.

For a hotel that charges 120 dollars per night, you’d expect a certain level of cleanliness, comfort and presentation, this hotel lacked all three. The bed sheet was dirty and the room smelled of staleness, as well the bathroom was not properly cleaned. I made a comment about it to the manager and he agreed to change my room and comp a night. Though the second room was much more presentable than the first, it had a similar smell to it. I was also charged for a room that was supposed to be comped as the manager had promised, I wasn’t going to argue with them, I let it happen. They had a large spread for breakfast and that was the only fine thing I can say about this hotel, everything else was substandard.