A surprising gem with excellent service and a perf
The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel. This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area! The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too. The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious! We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.
Major negative - no iron in the room! Guests are required to give the clothes to the staff for ironing service, and the up charge is steep. It cost around €20 for a business suit. I really did not like that and it was the very first time I have ever seen a hotel not provide the option to just get an iron and press your own clothes. It takes a few hours so I was lucky to call early. It was rather easy to hear people in rooms next door, especially when they spoke loud. Also, there were travelers with kids and those jerks had the kids running around and jumping up and down until maybe midnight, which could also be heard in the room. The sound proofing could be better. However, I would absolutely stay at this property again and recommend it to friends and family! They seem to have brisk business especially with international tourists and they deserve it!!
For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river. Nice direct walk to town centre and castle. Spa facility is good. Staff very helpful Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.
New build concrete construction therefore inevitable sound proofing issues.. I had someone pacing floor in room above in the early hours.. I suggest if you are a light sleeper, carry a set of ear plugs.. I sleep deeply so didn't bother me that much but you will hear people entering the rooms either side of you and toilets flushing. LIGHT SLEEPERS : EAR PLUGS
With a stay at Galaxy Hotel, you'll be centrally located in Krakow, within a 15-minute drive of Oskar Schindler Factory and Wieliczka Salt Mine. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
銀河酒店 - 克拉科夫的位置在Grzegórzki的Ul. Gesia 22a，距離克拉科夫市中心1.8公里。 Żydowskie Muzeum Galicja是距離銀河酒店 - 克拉科夫最近的地標。
銀河酒店 - 克拉科夫的入住時間為14:00，退房時間則為12:00。
銀河酒店 - 克拉科夫有提供免費Wi-Fi。
銀河酒店 - 克拉科夫沒有提供免費停車。
銀河酒店 - 克拉科夫沒有提供免費機場接送服務。
銀河酒店 - 克拉科夫距離克拉科夫 克拉考機場12.1公里。 銀河酒店 - 克拉科夫距離卡托維治國際機場77.9公里。
銀河酒店 - 克拉科夫歡迎住客攜帶寵物入住。
銀河酒店 - 克拉科夫有附設泳池。