Best hotel staff ever and 24 hour reception! The room was very cute and cozy. It felt like home, not like a hotel room. Great location in the square.
Better AC for American travelers :)
We really liked the traditional Polish style of this hotel and it's beautiful and unique setting on the main square in Krakow. The staff were all extremely friendly, polite and helpful. The central location near to the Castle and main city centre tourist sights make it an ideal base to explore the city.
There is no sitting area or bar in the hotel.
Fantastic location, comfortable, spacious room, great choice of excellent quality food for breakfast. Very helpful polite staff. An oasis of calm.
Right in the center of Krakow. Best possible location in the city. Very nice wievs from the window. Spacious and comfortable room. Breakfast is satisfactory, but not great. Helpful staff. Free wifi in the room.
Some more light needed in the room. Maybe it's their decoration style but it was really dark in the room.
lovely hotel and great location
no hotel bar
The Hotel has an execellent location, right on the main square. We had room 24 which had a great view of square and surrounds. Hotel staff always helpful and friendly. The only downside for us a smokers the whole hotel is non smoking.Great restaurant and you can smoke.
It was very well situated in the Market Square, the staff were very friendly and pleasant
The fact that it was central and easily in walking distance of so much of the city.
excellent staff, outstanding location and room
A stay at Hotel Wentzl places you in the heart of Krakow, steps from Main Market Square and Cloth Hall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).