Pokoje Goscinne Wislna

The owners were very nice and very sweet. It was very clean and was close to the Main Square of Krakow. Michal was helpful and eager to set up tours or to be available for anything - I was instructed to knock on their door (they live right there) if I needed anything. Airport shuttle (van) was included and they were very prompt and nice and very apologetic if something went awry. I can't say enough about how nice they were!!

My only problem is that since it is listed as a hotel on booking.com, I expected a hotel, not just a room for rent. I was looking forward to some amenities/luxury because of it's classification as a hotel, but there was no lift, no front desk on call all the time, no hotel cafe to get some food. It was very noisy and I was woken up by people loudly talking/arguing at 7am over breakfast on a Sunday. The mattress was awful - hard and the springs stuck into me. If I had expected only rooms for rent, then I think I would not have been so disappointed. It seemed a good price for staying right 'downtown' even with the 4 flights of stairs. It wasn't a terrible place at all, just not what you expect when you book a 'hotel' on booking.com.