Staff are great! No refrigerators in rooms! No slippers nor robes!
the location was good and the staff extemely helpfulwith regard to tours and veything in general
the room had an odd vent int on ceiling which caused noise and voices to come from floor below
It had all the facilities I would expect of an hotel and provided an excellent breakfast
the dining facilities were poor in the evening for diners who were not part of a large group
very friendly staff at treception, very good English. Got our room at noon without any fuss. Internet available at no charge. Very good location for a variety of trams.
service in bar slow. In winter time the bar is brobably small.
The hotel staff were very helpful, advice on trips to take and where to eat, booking taxis and giving directions.
The hotel is about 15mns walk from town center and it was dark 6.30 so we were reluctant to walk in the evening, so took taxi which was only about €6.
We needed a doctor and fortunately the only receptionist we felt comfortable was behind the counter and she was concerned and marvellous. We had a doctor in our room within the hour.
All questions were answered competently
The restaurant menu was fixed, same over my 4 night stay. The food was not fabulous except one dish - the trout rest were mediocre.
cleanliness of my room
Good servise, great breakfast convenient location to centre
The staff were friendly & helpful. The hotel was clean & comfortable. The food was excellent.
Nice personal and a good restaurant with very good food.
The room was very small.
With a stay at Vienna House Easy Cracow, you'll be centrally located in Krakow, within a 10-minute drive of Oskar Schindler Factory and Wawel Castle. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krakow? This hotel has facilities measuring 2680 square feet (249 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.