Size and comfort of the room. The friendliness and helpfulness of the staff. The hotel is in central Crawley and thus convenient for shopping.
Its town centre location, and ample car parking. Plenty of hot water. Room very well heated (it was a very frosty night). No shortage of food at the buffet breakfast, and the staff there were friendly and helpful.
The grouting of the bathroom tiling very grubby. Re-grouting would improve its looks considerably. Plumbing in bathroom in need of attention. The bath water didn't drain at all (bath still filled with cold water following morning). Otherwise OK.
Room needed maintenance
The George Hotel was conveniently located for nearby shopping which was the purpose of our trip
The Staff did not seem to have much local knowledge and weren't that helpful with directions. They were also not very interested when we complained about the noise from another room. The staff in general have a lack of enthusiasm!
It's location for Gatwick Airport, shops, restaurants and pubs in Crawley town centre.
Cleaner didn't replace empty shower gel dispenser.
The fact that the high street has a pedestrianised feel to it as tarffic is very minimal. Also it is nice to be away from the main area in the different wings off of the car park
breakfast was good. Near the shops and station
The reception area was dirty. My bathroom had a problem with the electric ventilator
quiet comfy room. Historic building
tined fruit for breakfast. it seemed like breakfast was chosen for cheapnes and convenience of staff rather than health and pleasure of guests.
reception staff was extremely helpfull and professional
soap and shampoo containers in rooms!! How difficult to get the soap out of them? You need to go to gym to be able to squeeze the soap or shampoo out of the containers!
Refurbished rooms generally ok
Terrible water pressure - can't get a decent shower
Town center hotel close to shopping/entertainment. 10 minutes from Gatwick Airport. 10 minutes from Golf Course. 10 minutes from Leisure Centre. 25 minutes from Lingfield Race Course. 5 minute walk to train station. 45 minutes to London on train. 30 minutes to Brighton. 45 minutes to Bluewater. On site bar and restaurants.
華美達克勞利蓋特威克酒店 - 科勞利已採取以下的措施：