Bed was comfortable, location was perfect, staff was super friendly.
The bed wasn’t the best. No mattress pad and small pillows.
The noise was more than a bit bothersome
I loved the uniqueness of this Hyatt. The architecture of the arcade as the lobby to the small details in the room were gorgeous. It was close to everything downtown and only a 10 minute walk to the Q which is where the concert was at that I was in town for.
Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.
Great location, service was terrible
The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.
The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!
Unique Hotel with Great Location
Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.
We stayed in the vip suite and it was nice. Very spacious.
Furniture and decorations were a little dated. Same with the electronics.
Very close to downtown attractions in a unique building.
Very few "extras" provided without cost.
Great location and staff!
Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
Great location...if you can tolerate the disgusto
Pleasant and helpful staff.
Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
clean, friendly staff, nice central location
had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge
The hotel itself has a super cool environment and the building is spectacular... until you go in the room.
This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
所有於2020年4月1日前預訂，且入住日期為2020年6月30日前的現有Arcade 克利夫蘭君悅酒店 - 克里夫蘭預訂（包括提前購買房價），可以在入住前24小時免費退改。所有於2020年4月2日至2020年6月30日期間預訂的未來任意日期的Arcade 克利夫蘭君悅酒店 - 克里夫蘭預訂（包括提前購買房價），可以在入住前24小時免費退改。更多資訊請瀏覽凱悅酒店集團新型冠狀病毒（COVID-19）通告。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭的位置在Downtown的420 Superior Avenue East，距離克里夫蘭市中心0.3公里。 Cleveland Public Library是距離Arcade 克利夫蘭君悅酒店 - 克里夫蘭最近的地標。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭的入住時間為15:00，退房時間則為12:00。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭有提供免費Wi-Fi。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭沒有提供免費停車。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭沒有提供免費機場接送服務。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭距離克里夫蘭霍普金斯國際機場16.6公里。 Arcade 克利夫蘭君悅酒店 - 克里夫蘭距離阿克倫坎頓機場68.2公里。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭歡迎住客攜帶寵物入住。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭沒有附設泳池。
Arcade 克利夫蘭君悅酒店 - 克里夫蘭已採取以下的措施：