Bed was comfortable.
Furniture a bit scuffed.
The hotel was clean and in a central location.
Please add fabric softener to your sheets! And the light by the room better wasn't working.
I liked the access to food and drink, as well as the view of the lake in our second room.
I did not like how this place was not soundproof - you could hear everything in the room next door.
Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
Staff was nice, location was awesome and restaurant and room service were great
Housekeeper was way to noisy every morning
No recognition for being an SPG Member
We had lunch in their restaurant and I had an amazing beet salad.
I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
Good hotel for the money
Cleanliness and layout of rooms.
No breakfast included with stay. No garbage can in bathroom or recycling in room period.
Nice, clean, but no wow factor.
The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled berries. There were two glasses for coffee, but provided only one cup serving of grounds. The bag of coffee itself couldn't be opened easily, and since we were traveling, we had no sharp objects. The vanity mirror was broken. Little stuff adds up and I was overall disappointed for a $250+ night.
Great location in Downtown Cleveland
amenities, proximity to points of interest, great adjacent restaurant
lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...
Front desk was very friendly and quick to get us checked in and out.
Parking was very expensive.
The place was clean and comfortable with a higher end business vibe.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Our 24-hour WestinWORKOUT® Fitness Studio, featuring a Peloton bike, helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and expect 4-star service at The Westin Cleveland.
針對任何未來入住日期的現有威斯汀克利夫蘭市中心酒店 - 克里夫蘭預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新威斯汀克利夫蘭市中心酒店 - 克里夫蘭預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭的位置在Downtown的777 Saint Clair Avenue Northeast，距離克里夫蘭市中心0.5公里。 Cleveland Public Library是距離威斯汀克利夫蘭市中心酒店 - 克里夫蘭最近的地標。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭的入住時間為15:00，退房時間則為12:00。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭有提供免費Wi-Fi。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭沒有提供免費停車。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭沒有提供免費機場接送服務。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭距離克里夫蘭霍普金斯國際機場16.7公里。 威斯汀克利夫蘭市中心酒店 - 克里夫蘭距離阿克倫坎頓機場68.5公里。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭歡迎住客攜帶寵物入住。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭沒有附設泳池。
威斯汀克利夫蘭市中心酒店 - 克里夫蘭已採取以下的措施：