Parking too expensive. No free internet. No fridge, no microwave. Noisy rooms
Room hadn’t been remodeled in over 20 years. Very dated
Amazing location, ridiculously comfortable bed and shower, super-fast elevator! Staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left home)
Only one trash can in the entire room, which was on total opposite side of room from bathroom (where tissues were—primary reason for needing trash can!). That was our ONLY complaint!!
Would not honor free parking advertised on Kayak Site !!
Great Hotel.... 50 Years Ago
Location, large rooms
Hotel has not been updated in decades. Rooms are old, seating uncomfortable, limited outlets, poor amenities. Stay here if you want to remember what hotels were like in the 60's.
Very small room
overall this place was not the top of line you exp
Beds were perfect. Very comfortable. Pillows were spot on. That is only thing was nice to say about my whole stay.
Room was dirty, hair in tub and in the sink. Also smelled funny. Not sure where it was coming from. Parking was very close. My van had door dings. The room size was so small a king size bed was just as big as the room. This place was NOT worh the money.
Staff friendly n professional,
elevator wouldnt take us to 12th floor only to 10th floor had to take steps up too room to unload bags. Had to go to front desk and ask why elevator would take us up to correct floor. Also drinks at bar for two beers 12 dollars pricy,and heard motors running outside room all night
Staff was super friendly.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
克利夫蘭萬麗酒店 - 克里夫蘭已採取以下的措施：