Stay away from here. This is NOT as described online. Arrived at 9 pm and front staff was rude. Had to wait over 30 minutes to get checked in because the person upfront refused to check us in. Roaches. Room was a mess.Lamp shade busted. Found a meth pipe in the bathroom. People running up and down halls yelling all night. Slamming doors. Beds too small. Heater in room didnt work. Housekeeping apparently never cleaned this room. Stay away. Morning breakfast cold and saw roaches .
Trust but verify
Staff is great. The rates are economical; I wasn't expecting a 5 star hotel- you get what you pay for. Ask to see your room before it's assigned to you (as you're checking into the hotel) and you'll be pleased- they'll let you check another room if you're not pleased. My second one was as good as it gets for the economical room rates.
With a stay at Jackson Hotel and Convention Center in Jackson, you'll be steps from Casey Jones Village and a 3-minute drive from Old Hickory Mall. Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.