Their room was filthy. Mold dew in bath tub. Hairs all over bathroom floor. Sink wouldn't drain. Employees were rude. We asked for smoking room and he gave us non smoking and they charged us $50 for that. We wouldn't recommend this motel to anyone.
Filthy, Disgusting, and Ghetto
Moldy bathroom, scum build up everywhere, gummy carpets from the 70's, rusty refrigerator & the bedding was obviously used and not cleaned. I wish I could upload pictures! Beware it is NOT anything like the pictures!!!!!
We asked the desk person for a room that was actually clean, and she couldn't provide one. We checked out immediately, but they wouldn't issue a refund for the first night!!!
The staff were helpful, friendly and they made excellent coffee.
We were in a non-smoking room / area, but the hallway outside the non-smoking rooms was just like sitting in a smoky bar. Bed was like sleeping on 2 X 4's, but the room was clean. Once we saw the other hotels around the area, we decided on our next trip to try another place.
Need to be improved
Did not feel comfortable in the room. Smelly,
Clean and all movie channels
Staff, Tawanna was wonderful, and most helpful!
NO COMPLAINTS :-)
The staffs are really nice, friendly and helpful. The location is a bit far from Downtown, but can be easily accessed by public buses.
The room is quite small and old.
very clean, large rooms. easy access
service was poor. Not enough towels in the room and we had to pay housekeeping 5 bucks to give us 2 more towels because they refused to give us more towels for free. Also, the other person that stayed in the room with me left her makeup case. The owner/General manager refuses to send the makeup case back to her via mail, and was very rude to her on the phone.
With a stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint in Jacksonville (Southpoint), you'll be within a 10-minute drive of St. Johns Town Center and Memorial Hospital Jacksonville. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.