I have stayed a quite a few Red Roof Inns and this by far was the worst stay i have EVER had. To start the pictures and descriptions do not match what is actually presented at the property. The 1st room that I was given was on the ground floor. The window was right in the parking lot and the curtains were broken. This means that anyone driving through the parking lot or parking right in front of my window would be able to see right into the room. I then requested another room and was given one on the third floor. I have to say that he staff at the front desk was very friendly and helpful with the request, which is the ONLY positive thing I can say about this establishment. When I entered this room, I could tell right away that it hadn’t been cleaned in quiet some time. The bed was made but the sheets were dingy, almost yellow, the drawers were filthy with all different types of debris and hair. The mirrors were all filthy with hand prints and hearts and God knows what else. The bathroom was even worse. The sink was dirty, there were wads of hair stuck behind the sink and on the floor in the corners, and the tub was DISGUSTING!!!!! I took a shower with flip flops on because I was scared that I might get an infection or something. There was no garbage can in the bathroom and the towels were dirty as well. These were just the issues with my room. The property itself is an entirely different story. This property should not be listed as a hotel but more like an apartment. They rent rooms by the week and month, which is fine, that is their right, however I personally feel that it should be listed on the site so that the customer has the option to choose it or not. The unbearable smell of marijuana was enough to make a person sick. The suspicious people hanging around in the stairwells and outside the property as well were not giving off a very safe vibe. Around 1230 AM, I heard several different male voices outside of my room door. They were loud, they were smoking and it made me very uncomfortable. Prior to that, around 7 or 8 o’clock pm, there was an older Middle Eastern gentleman knocking on doors claiming “housekeeping”. I am not a hotel owner, but does that not strike you as odd? This place is obvious running some sort of prostitution out of it as well. I had to leave. I felt safer sleeping inside of my car in a truck stop parking lot than I did staying in this establishment.
It was next to a shady strip club called "Fun Times" also next to a knights in ......
When I had first come in the room there were dog fur and dander on the bed. I went to ask the front desk to change rooms but they had nothing left, so I asked them to clean it. When I came back there was a dog print on one of the twinned. This is unacceptable by any standard. Know that I saw the front desk, and she reassured me she cleaned the bed sheet.
With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, within a 15-minute drive of Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal. Free self parking is available onsite.