Staff was great
Chromecast to view Netflix was difficult to set up and use. No one in staff could explain but finally got a photo copy of instructions. It took 2 days to finally work and then the signal dropped Too done with that
Clean rooms nice and nice view, pleasant experience.
There wasn’t something that I wouldn’t like.
The staff was super helpful! It was so convenient to take an elevator down to my conference all week!
I enjoyed the facilities a bunch. The location is great as well.
If you have food sensitivities or allergies there really isn’t any options for you. However, Jacksonville itself has lots of options.
Great location in Jacksonville
Location is great - walk to Jacksonville landing and to the Everbank Field
Renovation in progress. But no mildew or bad odors as posted by other reviewers
The views were beautiful! Great staff and location.
The hotel was noisy even in your room. They have complementary earplugs got you because of some construction going on and you can hear everything in the hallway and room next door.
Jacksonville downtown is NOT what I thought it would be
More than the hotel, Jacksonville downtown was very disappointing. Felt that it was not worth the cost of hotel to stay in down town. Hotel facility was okay but also was not worth the price I paid for.
Excellent from the valet parking, front desk personnel (who remembered our name), wait staff and all others. Location was ideal and could walk to most everything.
Plush, well made bed and bedding leads to a great
Sheets and towels. Fast service even late at night. Asked for toothpaste and security girl was up in literally two minutes. The sliding glass door actually opened up for fresh air.
Shower tub instead of walk-in. Sink didn't drain well.
Great location, great view, clean. Staff were all very nice and accommodating. Impressed with the recycling and conservation efforts throughout the hotel.
Staff was excellent. I booked the wrong room type and the helped me correct it immediately. Top notch customer service at the by the bellmen, and front desk.
The place had just been through a natural disaster but you couldn't tell at all. Friendly staff and I brought my dogs, so the pet friendly policy was my favorite par. Pretty sure the band Phish was there nutty I can't say for certain. Definitely saw Chris Kuroda mulling about. Good times.
More cowbell please.
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from Everbank Field - home of Jaguars NFL football.
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