When I checked in there was no greeting. I was checked in and presented with my key but no explanation on which floor or how to get to the room. Once I arrived in my room I could hear a loud noise and once inside the room found it to be an air cooling unit plugged in to cool the room down as the weather had been hot over the last few days but there was no way I was going to sleep with the noise of the air cooling unit. I rang reception who informed me that the hotel doesn't have air-conditioning and all rooms are the same and that I could either turn it off or open the window! The hotel really is in need of an upgrade and definitely some air-conditioning and won't be rushing back especially at the rates charged for this standard of service.
With a stay at Hotel Grand Chancellor Launceston, you'll be centrally located in Launceston, steps from City Park Radio Museum and Design Centre of Tasmania. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
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