倫敦飯店 － 鄰近倫敦大火紀念碑

缺點: 為什麼多少20幾磅的服務費？

優點: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

缺點: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

優點: The staff were extra friendly.

缺點: The spa is closed on weekends.

優點: Room were lovely Staff efficient and friendly Lovely hotel

缺點: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.

優點: Quiet, clean, reliable, great location

缺點: A bit expensive

優點: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.

缺點: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

優點: Rooms were superb. Service was excellent.

優點: Sky sports, Sky Movies on TV. Reasonably priced room service.

缺點: Didn't feel mattress to be very comfy.

優點: It was just average to us. Nothing impressive.

缺點: It was again, fine. Nothing terrible either.

缺點: 在12/25-29入住這間酒店，在26-29每天housekeeping都會在早上6、7點就會來敲我們的門問需不需要打掃，可是問過飯店經理 飯店說正常來說10:00才會開始打掃。 就在退房前一天，我媽媽的愛馬仕包包整個從房間消失了，一大早我馬上去聯絡前台人員，大概過了半小時 說在8樓的逃生梯找到包包了（可是我們的房間是在4樓）正面對逃生梯的房間 通過前台人員也報警了，跟警察做完筆錄後 確定包包是被偷的，但是飯店也沒有給我們交代，也不知道到底是誰偷的。 到現在還是不知道為什麼 一個小偷能拿到我們的房卡，然後偷走我們的包包，裡面的現金，包括美金英鎊台幣全沒了。到現在飯店還是沒有交代。

優點: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....

缺點: I didn't like the fact I had to leave......!!!!

優點: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

缺點: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

優點: 早餐不錯！地理位置優越（搭乘公車很方便）！ Concierge 員工服務很棒！

缺點: 房間內的洗手臺水流緩慢，易造成積水情形，使用上不是很方便！ 床睡起來中間較凹陷，如果換過應該會更舒適。

優點: 每天的下午5~8點一樓會免費提供wine, 汽水與起士巧克力等等的點心, 非常喜愛這部分 大多數旅客也都會在這期間在大廳聊天吃點心, 氣氛非常好!!

缺點: 無

優點: My first stay at a Z Hotel, and booked on the recommendation of a colleague who stays regularly. Check-in was quick & easy, with friendly & approachable staff. The cleverly designed room was very clean and well presented and contains all you need for a night or two in the city.

缺點: The bed is a snug fit in the room, so if you're tall you may find yourself bumping into the walls when you turn over. Radio is via an app on smart tv, so there's no way to turn the screen off if you want to fall asleep with it on in the background, also couldn't get the sleep function on TV to work. Whilst good value for location, it's not much cheaper than a conventional hotel.

優點: 員工人很好，房間比想像的大一點，很乾淨，地理位置非常好附近都是公車站出去就有地鐵

缺點: 沒有提供室內拖鞋，因為住在電梯旁邊，隔音有點差，會聽到電梯聲音或機器運轉的聲音

優點: Location and Spa

缺點: A little tired in places

優點: 1. 床有附拉簾，可以在裡面換衣服，而且附有夜燈，不用擔心打擾到別人 2. 位置還不錯

缺點: 1. 早餐相當普通，種類很少 2. 同寢的旅客打呼聲非常大聲，連兩晚（也只睡兩晚）都在凌晨三點被打呼聲吵醒，連戴耳塞都沒有用 3. 接待櫃台的指標指向餐廳，但其實櫃檯在正門，繞了好大一圈才抵達……

缺點: 廁所環境不是很好，整個很不通風。有提供吹風機需要10鎊的押金，但適逢跨年，每次到櫃檯都說目前都出借了，很不方便！

優點: 室友們算貼心/租借吹風機只要押金£10/ 門禁管制還不錯（至少三關卡到房間）

缺點: 隔音吧...因為凌晨還是能聽到外面走廊別人吵鬧或講電話的聲音，就比較無法好好休息 但就是便宜... 可以理解啦

優點: 如果需要泡喝的或泡麵，可以帶杯子到地下室的bar跟工作人員說，他們會幫你裝。

缺點: 洗澡的蓮蓬頭要一直壓才會有水出來，而且是固定式的。有時候水是冷的，水壓也滿小的，洗澡不是很舒服。 暖氣不熱。

缺點: 浴室很髒 一層有四間。壞了兩間 衛生紙沒有補。客房空氣很差 公共區域環境髒亂

優點: I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too.

缺點: Wifi was only available in sharing areas (only reception, " bar " and tv lounge). Also, the windows in the dorm were old and made of glass that was partially shattered so you could hear the traffic as if you were sleeping in the street. It can also be quite cold so I don't recommend staying there during fall or winter. Bed's matresses aren't confortable so I wouldn't recommend staying there for too long either. When it comes to eating in, there is a bar near the reception that sells £4 pizzas, sandwiches, coffee and many other things but it is only open from 12 to 19 and during these hours there wasn't anyone working at the bar so I couldn't get anything...

優點: This is the second time I have ever stayed in a hostel...I can say with confidence that I will definately stay here again... $20 a night?! Who could say no! Also close to Elephant and Castle tube station too!!

缺點: I personally dont think it a good idea to have children (both male and female) sharing the same shower and toilet facilities as adults. I would strongly recommend having at least 1 floor dedicated to minors!

優點: Lovely place within the city centre, everything available at your door steps

缺點: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.

優點: Lively place and great atmosphere. I stayed in a twin bunk ensuite and was perfect for a little more privacy. Bus stop right outside the gates

缺點: Wifi only available in common room and entertainment room