Very Bad staff and Service
Massive Un-communicated building works
Rooms small but ok.
Reception in the hallway in first floor. No knowledge the work was going in before booking.
Very friendly personnel; great service!
Staff were very helpful, rooms were well appointed altho a little smaller than I had expected. Bed was extremely comfortable. Nice atmosphere throughout the hotel.
Supper options were limited for vegetarians and the sandwich wasn't particularly nice.
location of the hotel was very good
wasnt impressed when i read that the mini bar was free, then when i checked out and paid i found out that actually the alcohol im the mini bar wasnt free, so was very misleading and disapointing
Staff very friendly and attentive, very clean hotel, the doorman a treasure.
I liked the upgrade we had from a duplex room to a suit.
The spa, sauna, etc. The pampering had to be booked in advanced during weekend period as they didn't have availibility.
The standard room looked worse than a good ibis or novatel. Not 5-star material.
friendliness and helpfulness of all staff
I found the table manners of some of the other guests quite revolting. The first morning I had breakfast in the dinning room was quite awful, I couldnt eat my breakfast because of it. There was no escaping this awful exhibition as I was sat facing these awful people
the comfortable room
we had dinner at the restaurant one evening, and compared to the price, the dinner was not good, further more the hotel is in our oppinion not a 5 star hotel, maybe four stars, not five.
The Athenaeum Hotel & Residences is in the heart of London, within a 5-minute walk of Hyde Park and Green Park. Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in London? This hotel features 1301 square feet (121 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.