Rooms quite spacious. Nicely furnished. Quiet.
The service staff at the breakfast was disorganized and extremely slow. Totally unhelpful.
Very good location, opulent rooms, great services. Not very far from Heathrow, not expensive for the quality it provides.
The service was excellent. And the spa facilities were amazing.
The reception was very friendly and the location was ideal for our needs. The room was comfortable and clean, with an excellent shower room.
The hotel room was very big on the contrary of most hotel in London. the bathtube was equipped with a Jacusy. The room was nicely decorated and was very quiet; The hotel is located in a very nice neibourghood.
Even though I requested for an early check in and the normal check in time is 2 pm, our room was not ready until 5 pm. Exhausted; we had to wait for it sitting in the lobby. That kind of inconveniences should never happen in a five stars hotel.
Pre arrival the staff were very helpful via email and responded extremely quickly. On arrival, they couldn't do enough to ensure that we had a wonderful break. The hotel was wonderful and the rooms flawless. We will definitely be returning to The Bentley.
None at all.
Cleanliness of room and friendly staff. The room had good facilities too.
A couple of small things about the room. A lamp on the desk in the room was held together with sticky tape. The cupboard holding the TV was in poor condition as was the TV itself.
decor a little tired.
very quite and comfortable hotel, good size rooms and bathrooms
A stay at The Bentley London places you in the heart of London, within a 15-minute walk of Natural History Museum and Kensington High Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.