I liked the staff, very friendly and nice.
I did not like room 501 which I got the first night. The room is not the size for two persons. But the staff helped the next morning and gave us a bigger one.
the best thinng is the location of the hotel. quick access to Underground and to bus stations. even on a strike day we could take the express train to airport as the station is 5 min walking from the hotel.
the basic brekfast was poor. Hotel was in an old building with old windows and doors. this means that it was noisy and cold air was comming in from the closed window. bathroom was very small.
The breakfast was very ok.
I booked an executive double room. They gave me room 512. Noise from neighboring rooms came in. Small oldfashioned TV, very oldfashioned furniture and a singleglass window of which the wood was rottened. No wardrobe, but only hangers available.... this was really disappointing. Small bathroom with no table to put your stuff on.... disappointing again, as I stayed there for 4 nights. The staff was very friendly and helpfull.
The hotel is well located. In a 5 minutes walk you can access the closest underground station. You could also walk easily to Oxford street (+/- 15 minutes walk)
Our room on the 5th floor was furnished very poorly (no cupboard) and the bathroom is by far too small.
Very convenient location, close to station. Great eating places near by, staff friendly and willing to help, great breakfast
a basic small room. clean. warm the heating was very good. basic continental breakfast maily toast cereal bread with a bit of tasty cheese. hairdryer in the room and iron available at reception. lift small and slow. if I was staying in london again I would stay at norfolk it was ok for the price. there was nothing so bad that I would complain about but the Hilton it wasn't.
nothing It was quite good/adaquate
the friendly atmostphere
I only stayed one night, so can't say much. It certainly was adequate4.
the kind stuff and the good location - close to bus/tube restaurants etc
Good location, friendly staff, large bathroom.
Nothing major. Lock broken on toilet. Given twin beds pushed together even though I asked for a double broom.
A stay at Norfolk Towers Paddington Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.