諾斯菲爾德青年旅舍 - 倫敦 Northfields Hostel

Rude

The owner was extremely rude. Firstly when he gave me the wrong room key and I explained the room was full ( at 1am), he told me to give the key back and leave and that I wouldn't get my money back and that it was too late to check in anyway. However when I had called to ask about check in they said it was a 24hr service and to come any time. I was very shocked and scared to be turfed out on to the street at that time. The girls in the full room were very sweet and offered to share a bed for the night so I could use theirs. We started to reorganise the beds so I could squeeze in when he very rudely presented me with a different key with no apology. This guy should not be working in hospitality.

The owner was extremely rude. Firstly when he gave me the wrong room key and I explained the room was full ( at 1am), he told me to give the key back and leave and that I wouldn't get my money back and that it was too late to check in anyway. However when I had called to ask about check in they said it was a 24hr service and to come any time. I was very shocked and scared to be turfed out on to the street at that time. The girls in the full room were very sweet and offered to share a bed for the night so I could use theirs. We started to reorganise the beds so I could squeeze in when he very rudely presented me with a different key with no apology. This guy should not be working in hospitality.

I found the staff to be both friendly and helpful. Clearly attempting to make the best of a bad idea, to use this converted office building as a hostel.

Comfort is not a word to be associated with this place. The beds are squeaking prison issue bunk beds. The shower block is in the basement, up to 3 floors away from your room. The journey between the two being via an open staircase at the glass walled front of the building.

The guy at the reception found for me the perfect room-mate, so I could share a room with a person that was very similar to me.

location, easy accross the road from tube station

The location is good: 10 minutes from the Heathrow airport and just across the tube station (Picadilly line).

Poor service. The room wasn't clean. Dirty clogged shower. No towels, soap or shampoo to take a shower.