We had an amazing experience at Dolphin House. It was a perfect location for us to get access to the Tube and easy, safe shopping. The apartment was large and gave our family a sense of home away from home.
The staff was a little slow when we needed help. They were still very helpful, but didn’t seem prepared when it came to simple requests like a set of new sheets. At one point we were locked out of the laundry room and it took some time for them to 1) believe me and 2) unlock the door manually.
1. Swimming pool was convenient but over heated and without any management of lanes. Basically a total free for all for lap swimmers. 2. Very, very quiet - refreshingly so for London. 3. Quick walk to the tube but on Victoria so you have to connect to get anywhere 4. Clean. 5. Staff were helpful 6. Restaurant food is ok.
Needs an upgrade. Feels like circa 1960 but has a new paint job. Lobby is the slickest part of it. Furniture in room was fine but I'd describe this as an upgraded dorm. No shops in the neighborhood.
Great place but no AC, it was hot and muggy in london and having no AC just makes it no fun. Otherwise these apartments are excellent.
Excellent value in the heart of London. Hard to fault.
A one bedroom suite with a kitchenette, Convenient to public transportation, Great location just off the Thames near Westminster and Victoria Station, On-site Grocer, Cafe, Restaurant, Gym, Pool, Parking. We've stayed at Dolphin Square many times over the years and it has the wonderful feel of a little home-away-from-home with a real apartment for the price of a hotel room. Highly recommended.
The reception staff made me feel welcome and were helpful.
The rooms were very cold due to 1) heaters being turned down 2)the draft in the bathroom was akin to having a window open.
Helpful staff at check-in. I stayed during a tube stike and they notified of this and offered help when checking out for different travel options
The TV didn't work so I contacted the main desk who sent someone to solve issue. Initially this was fixed, however as the TV, DVD, CD player and wi-fi connection were all accessed through the same pc unit, when I came to play a DVD it again didn't work. Aagin I called the main desk who were very helpful as was the member of staff who came to fix it again. However he mention that to watch a DVD I woulod have been charged as it was used through the PC - this was not mentioned in the hotel details, just that a DVD player was available.
Its central and as managed apartments go is ideal.It has architecture,history,a quite private garden in Pimlico...yet totally accessible to all central London facilities.From The Tate,the Houses of Parliament,The Eye,the Royal Parks,The West End Theatres ....all within a £10 taxi ride.
my third stay....and aircraft noise is a bit of a drag
I liked the freedom to use the kitchen in the apartment and the friendliness of the staff. The room was spacious and clean.
Nothing open to eat or have a coffee when I came back in the early afternoon
good facilities, quiet location, convenience.
Loved the gym, pool, sauna and steam room! The apartment was a great big size and was awesome.
Size and facilities in the room
Booked two rooms and ended up in opposite ends of the hotel. For a Scandinavian the lobby staff is almost to polite and helpful - we're not used to that kind of attention.
The siaze of the room and the bed was very comfortable
Room recently refurbished, very nice neighborhoud though a bit away from the buzz of London. Beautiful, quiet place. Extremely recommendable!
Not really a negative point, but if you book run-of-house you will stay in a guestroom without cooking facilities.
Very comfortable and clean, fresh, well appointed
Located in London (London City Centre), Dolphin House Serviced Apartments is within a 5-minute drive of Big Ben and Hyde Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in London? This aparthotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.