Convenient location, clean rooms, friendly staff
beds uncomfortable - cheap linen
it was under renovation so there was delay in services, and the minibar was empty
Staff very friendly and helpful. Wonderful views over Kensington Palace Gardens from rooms at front of hotel. Well placed for West End Shops and theatres. Taxi rank right outside door.
Bathrooms are very small and tired - sink cracked in our room however the hotel is undergoing renovation.
Great location, very nice and helpful reception staff
Breakfast was bland, not much choice and very expensive
Great view over Hyde Park, good berakfast, very friendly and helful staff
not all facilities described on website were in the room
Lovely views over Hyde Park and London. A bed in the family room for child not a sofa bed. Nice quiet hotel but close to tube and bus stops. Hyde Park just across the road.
The water was off for a time because of building works, but bottle water was supplied for washing hands etc. Nothing else springs to mind.
The politness of the staff, the room, it's cleanliness, the wonderful firm matress ( especially important for people with back-problems!) the view, everything.
Elevators a little bit slow, especailly in the morning when every body is in a hurry to go sightseeing.
The room was a little small but to a very good standard
choice of food. There was nothing for children
I found the staff very fiendly and helpful and the location good
The bed was not very firm which was dissappointing as this is the most important factor to me apart from location
Functional. With excellent choices for breakfast.
With a stay at Thistle London Hyde Park Kensington Gardens, you'll be centrally located in London, steps from Kensington Gardens and within a 10-minute walk of Hyde Park. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.