Excellent treatment by friendly staff
The hotel is very noisy.
The location was extremely convenient and the room was of respectable comfort for the cost.
There appeared to be no room service at all, meaning used towels had to be reused the following days during my stay.
The friendly staff at breakfast time
Finding the reception
The shower was powerful and hot.
It was very pokey and small. They did not provide us with hand towels or any product to use in the shower.
the only decent part about the hotel was the mattress and the tv
we arrived at the hotel after booking with booking.com and they could not find our reservation, whether that was a mistake on their part or booking.com i dont know. but thankfully they had a spare room for the night. he asked me how much i was intending to pay, I was told £105. I then noticed that they only charge £99 for that room for one night. In the morning we had to come out of the property into another property 3 doors down to go to reception asking where breakfast was we then had to cross the square and clumber down into a basement dining area. and breakfast was fantastic if you class a continental breakfast toast which you make yourselves.
A stay at The Excelsior Hotel places you in the heart of London, within a 10-minute drive of Oxford Street and Camden Markets. Featured amenities include a 24-hour front desk and luggage storage.