Nicest hotel we've stayed in for a long time, great staff and great location
Very convenient location. Good facilities. I always stay here when I'm in London
On this stay the air conditioning was not working. It was very hot in the room because it was summer. The hotel did provide fans but it was not ideal.
The hotel was clean and comfortable and overall a nice environment. Close to the tube station!
The concierges were not that knowledgeable or helpful. They were unaware of local shows and used a basic service to get play tickets that I could have probably bought online just as easily. Also when we asked them later for a delivery, they searched and said they had none, we had to come back and ask again...they found it and said 'Oh, we thought you meant a package delivery, not ticket delivery'. Real air conditioning instead of a swamp cooler would have been nice.
The room was really good but the A/C was not working and it was really hot
They did not say that the cooling system in the hotel was not working when we checked in
Staff helpful, good location
Rooms are very small
The tube stop was close.Concierge was very helpful.
We requested a non smoking room and that was not honored.Stayed on the top floor , and found it extremely hot.
Very close to Tube station...easy access to all the main sights. Very clean rooms and public areas. Excellent Concierge!! Super breakfast.
Only one (of 2) lift working and not very well....kept breaking down!!! Bar was very limited, no draught lagers/beers etc.
The room was basically clean, however the mattresses were brown with age and looked disgusting
Central placed, good room
the location of hotel is very good. underground metro in front,supermarket and restaurants are nearby.The hotel is very clean and good decorated
A stylish central London hotel with a Georgian façade, meeting facilities, free Wi-Fi and a chic restaurant Crowne Plaza® London-Kensington hotel is just steps from Gloucester Road Tube station, from where it's six minutes to national rail and coach connections at Victoria station and eight minutes to trains at Paddington station. The hotel is a 30-minute car ride from Heathrow Airport (LHR) and less than five miles from the M4 motorway. Enjoy a night at the Proms in the Royal Albert Hall, 13 minutes walk from the hotel. Exhibitions at the Natural History Museum, Science Museum and Victoria and Albert Museum are within easy walking distance, and it's a five-minute taxi ride from the hotel to Harrods and the shops of Knightsbridge. You can host meetings and events for up to 150 people in the hotel's five, naturally lit meeting rooms with the support of our Crowne Plaza Meetings Director. Free Wi-Fi and plenty of power outlets keep you completely connected, and delegates can enjoy a breath of fresh air in our large garden. If you're attending a conference at Olympia London, it's a handy seven-minute taxi ride from the hotel. Want to work out? Use the cardiovascular machines and free weights in our well-equipped fitness centre. Then relax in the evening over pad Thai or lamb curry to the sounds of jazz or swing in Umami restaurant.
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