The decoration is great and the personel very pleasant and helpfull. We had the luck to be upgraded in a junior suite and had the surprise of a very nice cake for my husband's birthday. Location on the park and near to the best areas.
Very good service, very intent concierges and porters.
I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
personalized service. Very friendly and courteous staff.
The rooms are very dark due to colors, design and lighting. Bathrooms are very poor in safety. The barthtub is very slippery when taking a shower and the shower heads are very have very low perssure and flow. Bathroom tiles color, black, is not the best choice and makes the look of bathrooms very depressing.
Iwas un happy all the stay my room was very bad
Very old very expensive
Stylish decor. Excellent food; attentive service
Service ar beakfast was charming but amateurish
Service and standard/condition of room . Service on arrival was less than disappointing. Room not ready ( arrived post 3.00pm) room very tired - bulbs out headboard stained general housekeeping unsatisfactory, reception staff not 5start trained.
Location of the hotel,unobtrusive room service
Couldn't find a shoe-shine set,failed to take cold shower.
everyhing outstanding... I strongly suggest this hotel
Great location, very helpful staff and superb service
Help from teh staff was excellent
A stay at Baglioni Hotel London - The Leading Hotels of the World places you in the heart of London, steps from Kensington High Street and Kensington Gardens. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.