Great location and clean hotel
The hotel was right near all the underground stations so it was easy to get to and from Westminster abbey and downtown attractions
Very over pricey, but I guess you can expect that being in London
Short stay but nice
Rooms were clean, staff was friendly, and conviently located near the underground
Rooms were small and no nightlife around at night
Size of the room is too small
1- room and toilet are too small. 2- the clib coffee lounge didnt have coffee. the clib lounge i normaly went to other hotels inclusive of free flowing drinks and snacks and with inclusive breakfast.
we arrived at the hotel to find the boiler had broken and as such, would have to move hotel. To the hotels credit, they moved us to another 4 star hotel in a better location, the marlebone hotel just off bond street. So all was well after a shaky start. The grand royal did look a lovely hotel from the lobby, just a pity we didn't get to see the room.
the room was great although very small
there was no hot water at the hotel... in winter.... and I was only informed when I got there to check in.
The hotel has a comfy atmosphere. the staff were friendly and helpful, and the location was excellent since it was close to Bayswater station (5 min walk) and Queensaway street with many international restaurants and convenience stores.
The room and bathroom were extremely small. Barely enough room for one person to walk around. The corridors were narrow and claustrophobic, and the elevator was as small as a phone booth!
The staff was very friendly and helpful. The beds were nice and the location is perfect for those who want to see all of London.
The room we were in was tiny. There was barely enough space for the bed, let alone for two big bags. The water pressure in the shower is very poor and during the last two days of our stay, there was no warm water in the hotel. The boiler was defect and couldn't be fixed in time. The hotel taxi charged more then the pre-agreed price, eventhough we repeated the address twice.
the building is very impressive. Breakfast and reception staff very amiable and attentive. Room was quiet.
nothing springs to mind
Inexpensive, good location, modern fittings, quite stylish (until you looked closely), wonderful lobby, clean
Plumbing was appalling - very poor hot water pressure, window wouldn't open and radiator was too powerful for size of room, v small room
Good rate, good standard, nice hotel
Rooms far too small, shower did not work, no pressure.
Great location, quiet room, staff friendly, historic building
Horribly, almost comically small room; breakfast overpriced; almost no water pressure in shower
Very nice and clean, fast check-in and out and very friendly staff
Rooms are a bit small, but beautiful
Very small room, not suitable as double. Gave up on breakfast, no glasses for fruit juice, no plates, and not much food left. We were not the only dissatisfied guests.
A stay at Grand Royale London Hyde Park places you in the heart of London, steps from Queensway and Kensington Gardens. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this inn consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).