五月花大酒店 Mayflower Hotel & Apartments

Location

You might like this hotel prices and location but this is a trap. I stayed in this hotel twice and both times were bad and I documented it with pictures and video. My first stay the gave me a room in the basement with a view of walking pedestrians feet and the sound of cars tires and the entrance door was the place where they keep their garbage bags.... but that wasn't the real problem... the real problem was the entrance was full of mice! So I complained to the hotel about this and they moved me to another room. In my second stay, they gave me a room on the 2nd floor without an elevator and I had to carry my suitcases alone though the narrow staircase without any offer to help me with it. and it's important to mention that the is room in a building around the block about half a km (about 1000 feet) from the hotel lobby. While I was sleeping in the tiny bedroom exhausted from the two floors staircase I woke up from dripping water! the ceiling light was dripping water on me! I since the room doesn't have a phone to call the front desk I had to walk to the down the street to the front desk to tell them to check it out and water with electricity doesn't mix! so I had to wait for about 3 hours then they asked me to go back room to find nothing changed then I called them from my mobile phone so I don't have to walk to them again under the rain. after an hour a maintenance guy who smelled like he had a lot to drink looked at it then told me that they can't fix it. a few hours after several calls later they told me to gather my important stuff and check-in another hotel to spend that night in it. the next day they asked me to move to another room in a different building and again it's in the basement. After all that and on my checkout day I asked to extend my checkout for an hour and they said you have to pay £10 for an extra hour. I told them I had to move from 3 different rooms during my stay with you and you ask me for £10?! the rude hotel receptionist said "if you are not happy with this write a bad review about it, but this is the hotel policy" So this is the review you asked for.