Very handy for the station and National Archives Surprisingly quiet after 11 pm. We were grateful for being able to leave our bags when we checked in and after we'd checked out. The girl on the reception desk was very helpful.
Only one bedside lamp (we both like to read in bed) Some of the staff a bit surly at breakfast. The bedroom carpet was a bit grubby and the balcony needs some tlc.
Everything was of a very high standard nothing was a bother to the staff who were friendly and courteous at all times
Did not come across anything
The room was large and the breakfast was excellent. The hotel is very convenient to the underground and the price is a good value for the room.
The tv was small and the wireless Internet did not work properly (fortunately the wired Internet was available and worked well).
The staff were very friendly and quickly checked me in and showed me to my room. The room was clean and warm and very comfortable
The breakfast room was a little cold, however the food was fantastic. I highly recommend the Eggs Benedict
the hospitality of the staff
no negatives at all
good atmosphere, friendly and helpful staff> The hotel itself had lots of character too
great location, staff fab. just what we wanted
Very popular local pub with lots of interesting, friendly patrons. Great pub decor. Very good breakfast served by the friendliest of staff. And the beer wasn't bad either!!
It can be challenging lugging your heavy suitcases up those stairs. Attempt to stay on the 2nd floor.
Nice location and facilities.
Some noise from pub below but not excessive.
Good breakfast,close to tube and Kew Gardens.
The only downside was the noise from traffic and aircraft noise.
With a stay at Kew Gardens Hotel in Richmond (Kew), you'll be within a 10-minute drive of Twickenham Stadium and Eventim Apollo. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.