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8.0
Great overall value
優點： Have used several times before. I know their cars are not latest models and come with dents and scrapes but they represent great value for money. With the standard of driving in Tenerife it is comparatively rare to see a totally unmarked car!! Staff friendly and helpful.
缺點： Always delays at depot collecting the vehicle and also when returning the vehicle so make sure that you leave sufficient time
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2.0
Do not rent from CarTrawler.com through Kayak
優點： Orlando Rental Cars staff were friendly & helpful but their hands were tied to help me because of the third party Kayak booked the rental through, CarTrawler.com.
缺點： Not only was my car reserved at the wrong airport when I arrived to pick the car up but I wasn't offered any help to get another car from CarTrawler.com, rather had to file a dispute to get my money back and pay another rental car company to get a car at the correct booking location. CarTrawler.com also had small print on their contract that said you must use all the petrol/gas unless you get charged a fee of £50. I was on an island for 4 days, this fee is a scam - nearly impossible to use all the petrol.
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