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5.2
They make their problems your problems and don't care
優點： New car, clean
缺點： Waited 30 minutes for somebody to turn up to the office when I arrived. Told me only car available was LPG which I didn't ask for. The LPG tank in the trunk meant I couldn't fit our suitcases in the car. I was traveling with my family. Completely impractical. The attitude of the staff was take it or leave. No offer for an alternative. No contact in the days prior to warn me. Terrible customer service.
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10.0
Excellent experience.
優點： Convenient pick up and drop off at the airport. Satnav was setup in English and was a god send.
缺點： Toll roads could have been explained better.
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5.6
Almost impossible to pickup / drop off as an English speaker
優點： Car was pretty decent, a little basic.
缺點： Terrible experience checking in and dropping the car off. The staff didn’t speak a word of English and couldn’t understand any question we had. It took over 45min to check in. We wanted to extend the booking for 1 day and we’re quoted a higher rate, with no leniency.
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2.0
IDP Needed
缺點： I didn't like not being told clearly that I needed a IDP to drive in South Korea. Ruined the whole trip. Avis staff were not very helpful at the terminal.
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6.0
Staff is friendly
優點： Staff is friendly and is very helpful.
缺點： The drop off point is not clear enough.
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5.2
They make their problems your problems and don't care
優點： New car, clean
缺點： Waited 30 minutes for somebody to turn up to the office when I arrived. Told me only car available was LPG which I didn't ask for. The LPG tank in the trunk meant I couldn't fit our suitcases in the car. I was traveling with my family. Completely impractical. The attitude of the staff was take it or leave. No offer for an alternative. No contact in the days prior to warn me. Terrible customer service.
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5.6
Almost impossible to pickup / drop off as an English speaker
優點： Car was pretty decent, a little basic.
缺點： Terrible experience checking in and dropping the car off. The staff didn’t speak a word of English and couldn’t understand any question we had. It took over 45min to check in. We wanted to extend the booking for 1 day and we’re quoted a higher rate, with no leniency.
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2.0
IDP Needed
缺點： I didn't like not being told clearly that I needed a IDP to drive in South Korea. Ruined the whole trip. Avis staff were not very helpful at the terminal.
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6.0
Staff is friendly
優點： Staff is friendly and is very helpful.
缺點： The drop off point is not clear enough.
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