聖彼得堡租車

優點： The enterprise employee Allan was very helpful and made the experience straight forward and went out his way to accommodate us and getting a suitable vehicle for the duration of our holiday. Thank you.

缺點： I advised enterprise that I was not going to be able to p[ick up my rental on the time specified and if I could pick it up next day at the same rate and they said yes, certainly. When I called to tell them about my delay in flight they advised me that I could no longer get that car at the rate which I booked it at and instead charged me almost 3 times more. Luckily, when I got to the shop , one of the employees Allan was very helpful and honoured the price which I originally booked for. Secondly, a day prior to dropping off the car I call to ask if I could get dropped off at my address and they said yes of course. When I dropped off the car I waited an hour just sat where they told me to sit and just wait a moment and someone will take you home. I was really angry and fed up after an hour of waiting I walked out and called someone to collect me from work. If I had known that I could have made other arrangements in advance.