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6.4
Great car, poor service
優點： Almost new car supplied.
缺點： Budget lost the car after I returned it, required 4 calls to sort the issue including describing the person I gave the keys to! They also took payment up front for fuel even though the contract was a "return full" contract. Expecting to have to chase the refund of this.
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10.0
優點： Car more than exceeded expectations. Did the job just right. Quick pick up, rapid drop off, not much pressure for extras either!
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6.0
Incorrect vehicle details
優點： Very clean vehicle and very well equipped, apart from the one thing I asked for and even rang up and asked for confirmation and was still incorrectly advised.
缺點： We asked for a 4wd and even rang up to confirm that the vehicle was, and was told YES.......But it wasn't, found out when stuck in Kuhtai with a young child at 10.30 on Sunday 21st Feb, not impressed. Would suggest brookers ie Kyak and car trawler have the correct info to hand, as this caused a lot of annoyance and concern at the time...
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6.0
Upgrade is not always desired
優點： Relatively easy pickup and drop-off at Innsbruck.
缺點： In hindsight I should not have accepted the upgrade to a bigger car. It would've been nice if the car i actually booked and asked for had been available. Too large a car for small Austrian ski-towns.
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6.4
Great car, poor service
優點： Almost new car supplied.
缺點： Budget lost the car after I returned it, required 4 calls to sort the issue including describing the person I gave the keys to! They also took payment up front for fuel even though the contract was a "return full" contract. Expecting to have to chase the refund of this.
評價由提供
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6.0
Incorrect vehicle details
優點： Very clean vehicle and very well equipped, apart from the one thing I asked for and even rang up and asked for confirmation and was still incorrectly advised.
缺點： We asked for a 4wd and even rang up to confirm that the vehicle was, and was told YES.......But it wasn't, found out when stuck in Kuhtai with a young child at 10.30 on Sunday 21st Feb, not impressed. Would suggest brookers ie Kyak and car trawler have the correct info to hand, as this caused a lot of annoyance and concern at the time...
評價由提供
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6.0
Upgrade is not always desired
優點： Relatively easy pickup and drop-off at Innsbruck.
缺點： In hindsight I should not have accepted the upgrade to a bigger car. It would've been nice if the car i actually booked and asked for had been available. Too large a car for small Austrian ski-towns.
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