It's a fantastic hotel , really amazing, clean and worth for money. this hotel is a grea hotel to stay especially with family...............it was really good and looking forward to come again. Location perfect, Meals excellent and great shows from the annimators as well. Thanks Amanda Azzopardi, Malta
We like it very much. It is located in a quiet area ideal for families. Many activities for childen, swimming pools, playing areas.The staff was very helpful.
very clean,good food,excellent animacion,good size of pool....-that was a super holiday in this hotel for our family!
It is simply impossible in the first trace to find the hotel! Map give no informacion how to drive in.We spend 2 hours searching!!!
Good hotel for that price
If I wouldn't have navigacion I wouldn't find it.
I would struggle to say anything positive.
Staff unhelpful, not even approaching you at the desk just sitting there and mumbling. Outdoor pool advertised, asked staff what time it opened, told 9am, go to pool to find no water in it. Told about restaurants and grill bar being open until midnight, go for something to eat at 2130 to be told restaurant not open until May, this is April. The only other restaurant in the hotel closed at 2000 hours. Told to walk to golf hotel for dinner, closed at 2200 hours and staff most unhelpful as if I was a burden. Tried to use the gym, told opened at 9am. Brekfast finishes at 10 am, if this is a sports & leisure, complex why open the gym that late, people like to use gymnasiums then eat, this timing issue prevented that happening. V poor experience.
When we arrived, we were pleasantly suprised by gifts from management. There are quite many sport activities in the hotel. Animation program is good.
Staff was polite, but cold and without single smile.
We were to pay 574 according to booking but we got the bill which was 150 euos over the bill. We feel mislead. Your form should ask for age of child upon arrrival and calculate according to that so customer know what they expect to pay and can decide accordingly as it was very inconvenient for customer
There was communication problem.We missed flight & phoned we could not make it.But if they can change our booking we will take flight following day they said it is alright. But they added no show later to the bill laterThey told us that your family cancelled to visit while they said they were on their way to visit us.Internet not working told will not have to pay but were charged bill
The rooms were clean and good for a family stay. I would recommend this place to others
The staff where unfriendly, asking them for some information was close to impossible and breakfast needs to be upgraded.
spacious rooms, good swimming pool
Breakfast was not with good quality or fresh products (boiled and scrambled eggs were cold, coffee taste...cake not fresh
Breakfast. Quality of beverage (coffie and any other drink far below a 4 star hotel standard)
Located in Castelnuovo del Garda, Parc Hotel is in a rural location, within a 15-minute drive of Villa Dei Cedri and Movieland. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.