優點: Its a good location, theres a view of the Duomo from the roof, and the breakfast room is very grand. When i booked it was the cheapest of the centrally located. Some staff helpful.
缺點: The room smelled of smoke for the whole trip.
Lots of wear and tear.
I booked without breakfast. At check-in receptionist told me breakfast included. I said that it was not included. She checked computer and insisted it was included at no charge.
At check-out the same receptionist made me pay for breakfast, and told me she had never said it was included. A barefaced lie, presumably to con extra money out of guests.
優點: For European standards, bathroom was slightly bigger. Breakfast selection was good. Location is convenient to get to and from SMN train station.
缺點: It took a lot of time to get our room ready. We arrived early at around 12:30pm and were told that the room would be ready by 2pm. We left the luggage and had lunch at nearby restaurant and came back and were told the room is not ready and would take 30 minutes. At around 3pm, they told it would take another hour. There were lot of people waiting. Don't know why it takes such a long time to get the room ready. Finally we got the room by 5pm.