Staff were accommodating. They initially offered us a room with a view of the inside of the building (I would not call it a courtyard) and down many halls away from everything. When we requested another they gave us one on the 5th floor, street side with a bath tub. I did request these amenities beforehand, however, they tried to give us a substandard room. Is this because we booked through Booking.com?Need to be persistent. Location can't be beat. Hotel is beautiful.
Great Location near the Duamo accompanied by good rooms and helpful staff
It was no rain, thanks.
They offer the best breakfast buffet in the morning, excellent selection of eggs, rolls, pastries, fruits, cheeses, cereal etc and hot american coffee. The breakfast room is nicely decorated and service prompt and friendly. A great way to start your day. The rooms are very clean, bar/lounge area looks newly decorated and a nice place to enjoy an evening cocktail. Very friendly and accommodating staff.
bathroom of the room was old and cold, not at the level of a 4 star
This is a beautiful hotel. What we liked most was it's location - very central - walk out the door and you are right where you want to be!!
I can not think of anything that we didn't like about the hotel.
Hotel's position in the historical centre of Florence
The location is ideal
The beds were very uncomfortable.
The bubble bath was a welcome delight. The room decor was awesome! The basket of fruit was delicious. We just loved every mininute! The stay helped make our 25th wedding anniversary wonderful.
Had difficulty illiminating the light fixtures in the sitting room. The light switch did not function properly. Had to ask the front desk for assistance.
Location was excellent. walked everywhere & many great restaurants & wine bars nearby. Staff was very accomodating & friendly
Price was high but quality matched the price
With a stay at Bernini Palace in Florence (Duomo), you'll be steps from Palazzo Vecchio and Bargello. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).