Better than rated - Great location, privacy and friendly staff
Location, location, location! Located a 10 min direct walk from the Duomo and even less from Michalgelo’s David. Also easy to navigate/ a safe walk from the train station. The rooms were clean (with your own private bathroom) and staff were friendly. There was also a small elevator in the hotel. Breakfast was comparable to other American hotel free breakfasts.
Pillows were uncomfortable.
Location, staff, clean
Location.Location,Location. Desk staff were excellent,Knowledgeable and friendly,with good English skills, Breakfast was decent WiFi was available in our room for an additional fee and was very fast.
Bed was worst in Europe. Hard burlap sheets, Hard thin pillows,No A/C,And the mosquitoes were absolutely unbearable. My wife and I were bitten a dozen times each night. We tried to sleep under the sheets but it was to warm, any exposed skin and you got.The constant buzzing all night made us glad to leave every morning
It was near some of the water taxi stops and it was near some of the larger canals which made for some nice views.
It was pretty far away from the main part of Venice.
Location good, walking distance to all main sights. Bike hire available. Staff helpful.
Had put in a request for a balcony/terrace which we didnt receive. There were 4 of us in a room and only 2 actual beds despite booking a quadruple room. One was a sofa and the other was a folding camp bed which was extremely uncomfortable. Room was noisy, could hear lots of noise from outside (room was hot - no air con on so had to open the window), from above and adjoining rooms.
Centrally located. Easy walking to most sites. Nearby coin laundry and many restaurants.
Breakfast and morning coffee could be better. Should inform guests that they can order cappuccino from the bar when having breakfast. Regular coffee very weak and lukewarm.
the room was clean
it is a very nice hotel and one the best 3 star hotel is stayed in. very friendly staff and even arranged for you special dinner.
the location.... it you dont mind walking 10 minutes, then you are right in the center.
Spacious bathroom. Fresh and varied selection for breakfast. Comfortable bed.
no hot water in the morning due to many guests,Not good. power line is not european!!!
Rooms are with very high ceilings, since the building has been designed long time ago. Location is good - close to the city center and to the bus stop.
The breakfast was not very good.
The Cleanliness of our room.
The distance from the main attraction.
Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. The De La Pace, Sure Hotel Collection by Best Western is the ideal place to enjoy Florence and its timeless charm at their best. Located in the historical center of the city, it is perfect for those who want an elegant and comfortable solution within walking distance of the city's major attractions. The Galleria dell'Accademia and the Michelangelo's David are just at a 5 minute walk distance, the Cattedrale di Santa Maria del Fiore can be reached with a pleasant 10-minute walk. The hotel is housed in a perfectly restored late 19th century art nouveau building. Every morning, start your day with the De La Pace, Sure Hotel Collection by Best Western breakfast, prepared with fresh and genuine ingredients. Our hotel houses an American bar, open to our guests until 11 p.m; and a small meeting room. Our staff is always at disposal to help you planning your stay and booking museum tickets or guided tours. Small dogs and cats are welcome at no extra charge. The De La Pace, Sure Hotel Collection by Best Western has 41 cozy rooms featuring a warm and intimate atmosphere and refined details. The rooms are spacious and bright, with a contemporary design furnishing. Each room boasts the most modern comforts for your stay: free Wi-Fi, air-conditioning, satellite TV, telephone, safe and boiler with a tea and coffee selection. A special room designed to accommodate guests with disabilities is available. The hotel is in ZTL area, the restricted traffic area in the historical center of Florence. Those wishing to reach the hotel by car can request access to the area by contacting our reception at least three hours prior to arrival. Our staff will inform local Police about your check-in details.
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