Very poor conditions in the rooms. Poor bedding and pillows are very hard. The windows overlook the bustling street, so it is impossible to sleep at night. In the shower is growing mold.
Location, the palace is really nice, fresh nice rooms, nice views on the city and surroundings.
Corridor is noisy ( no carpets in the corridor ).Contemporary furniture in the common rooms is a bit cheap, one would expect a more opulent interior.
Excellent service from an outstanding staff.
We were completely satisfied !
The best hotel in the world!
Staff is not as competent as expected. We asked for several recommendations and weren't directed to good places. We spent 4 nights there; on the last day I asked for a late checkout at 2 pm and was met with resistance. Meanwhile the hotel was relatively empty! For such a reputed establishment, extending the checkout shouldn't be such a big deal. Staff was rather disappointing.
With a stay at Baglioni Relais Santa Croce, Florence, you'll be centrally located in Florence, steps from Basilica of Santa Croce and 8 minutes by foot from Palazzo Vecchio. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).
- 聖十字教堂 168米
- 巴爾杰洛 343米
- 維琪奧宮 0.5公里
- Piazza della Signoria 0.5公里
- 喬托鐘樓 0.6公里
- Cattedrale di Santa Maria del Fiore 0.6公里