Rafaella and Vittoria are the best! Always very nice and helpful, they even gave us special honeymoon gift on the first day we arrived and again when we checked out. The hotel is quite new and the room is beautiful, spacious and clean. Great location, very closed to the train station, and even though our room is on a very busy street, it's quiet inside when the window is closed. There is also a very tiny little lift to bring your luggage up to the room( one person one bag at a time). We did enjoy our stay at this hotel.
The breakfast is a little bit too small and it's not at the hotel but in the local cafeteria near by.
Room & staff are nice
The staffs are very friendly. There are snacks and drinks in the room for free everyday. Although the carpark was not nearby, but people from the carpark come to pick up the car and drop it back to us when we need it. When we check-out, a bottle of wine was given to us from the hotel as a gift.
As the lift is small, we have to carry the big luggage up the stairs. Also as the hotel does not offer breakfast within the hotel, therefore we have to go to the bar nearby and the Sunday breakfast was not as good as the Mon-Sat one.
Room was clean and tidy, decorated well, very near to city centre, especially train station. Staff was very helpfull.
Wonderful service from the time we stepped in till the time we left! Friendly and full of initiative. Staff left wine glasses for us when she saw we had a bottle of wine in the room! Good size room 5 minutes away from the train station. Highly recommended!!
With a stay at La Residenza dell'Orafo - Guest House, you'll be centrally located in Florence, within a 5-minute walk of Basilica of Santa Maria Novella and Medici Chapels. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff.