Hotel staff was friendly and helpful.
Room was half flight of stairs up/down from elevator level - as a result had to lug suitcases up and down. Bathroom was too small/inadequate for a triple room at these prices.
The location was wonderful to access all the locations in Florence.
Parking the cost for parking in public lot was very high.
The location was the best thing of the hotel. It is close to the main station, so if you are like us with lots of luggage and do not want carry all the way through Firenze, it is definitelly a nice location. I must say that if you want a more lively place, near restaurants there are better locations close to piazza duomo or more in the center.
Please dont stay in these hotel . This was definitelly the worse hotel in our trip. The room were really small and incredible dark. We could not stay there. The walls were in colors of red and orange and there was only one light spot. Seens that we were in a night club. Even during the day the room was dark. We could not even open the windows as it goes direct ot ther other room. I know that the idea was to do a design hotel but in this case just didnt work. No internet in the room. Only a small internet room with few computer for 5 euros an hour. The staff was ok, but not helpful at all.
Take the room with the view: the view over the city is simply spectacular. The hotel itself is not very luxurious, but good enough. Oh, and don't expect a heavy breakfast in Italy :-)
nice and spacious double bed room
price a little high
Good beds and mattresses, breakfast (though it could have been vegetarian)
The rooms are too small and very dark, bathrooms have the same issue as well
very friendly and helpfull staff,very clean room and new bathroom,nice design,great location
The contemporary furnishing of the hotel. Central location.
Staff are nice but if they were a bit more welcoming it would make a perfect experience
Good rate and only 10 minute walk to historic city center
Hotel staff was not helpful at all. If you book here, don't plan on getting any travel advice or help from the staff.
Great staff, met all our needs. Best stay in Italy thus far.
With a stay at Hotel Universo, you'll be centrally located in Florence, steps from Basilica of Santa Maria Novella and 7 minutes by foot from Cathedral of Santa Maria del Fiore. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.