Comfortable beds, very clean, staff very kind. Children without surcharge.
Some details like rust on radiator could easily be avoided.
The hotel was beautifully decorated and kept its old charm. Breakfast was not up to 45 star rating, lack of choice, ie nothing hot and no variety of for example cheeses and cold meats.
Breakfast could have been more exciting!
It was a nice walk to the city center the rooms were nice and clean
We service and the food in the restaurant were terrible
Cosy, Relaxed and Elegant Atmosphere with Beautiful Furnishings. My impression of the definitive Boutique Hotel.
Internet had recently been installed and Wireless Hotspot Connectivity was Excellent. But access to the Internet was Very Slow. The hotel cheerfully accepted this Constructive Criticism.
It was a genuine pleasure to stay in this hotel. Both the hotel and the location exuded understated elegance. We will definitely return to this hotel when we return to Florence
A comfortable clean hotel. Car parking available.Friendly helpful staff, particularly the receptionists. Convenient, quiet location, with a 30 minutes brisk walk to the centre of Florence.
Hotel is in a very quiet and picturesque leafy part of Florence near the old city wall and about a 20 minute walk to the Ponte Vecchio and the centre. It's nice hotel with period furniture, good breakfast (excellent esspresso), and free Internet. We have also stayed in the City centre and found it extremely noisy. If you don't mind the walk I would definately recommend this hotel.
The air conditioning wasn't turned on yet for summer and it was hot in the room when the windows were closed. Wouldn't stop me from staying there again though.
Calmness, the green environment, peaceful garden, beutiful walk from the hotel to the center of the town
The bed linen and the matresses.
Very friendly and helpful staff. Good location
Cleanliness can be much improved. Breakfast selection only fair - the bread was stale and tea hot water had an old pipe smell
efficient and polite staff
room could be noisy if room above occupied - hence comment re soundproofing
With a stay at Hotel Villa Carlotta, you'll be centrally located in Florence, within a 5-minute drive of Pitti Palace and Piazzale Michelangelo. Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Planning an event in Florence? This hotel has 753 square feet (70 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.