利奧珀德酒店 - 佛羅倫斯 Hotel Leopolda

Staff service

Location too far away the city center

Not possible that the hotel is 3 * ! The room was dirty, the handle of the door broken, the bathroom door couldn't be fully opened as the washbasin was the "doorstop", walls were literally made of paper and during the night I could perfectly hear sneezes, coughs and how my neighbors blow their noses. Location like 20 min walk from the Dome or the River, but not a very nice neighborhood.

Couldn't find anything I liked about the hotel. The staff could not speak English, breakfast was basic, the entrance was spooky, there was no wifi or internet whatsoever in any place of the hotel, ... But most importantly, it was dirty. i wish I could give this place a score with a minus.

The price!

Extremely noisy reception desk bell with arriving guests in the early morning could be heard through the entire corridor. Room was clean but there was a foul smell in one of the drawers which did not go throughout the entire stay. Allowing only one small cup of coffee for breakfast - ridiculous! Lack of English speaking staff. Hotel is not near the centre - it is a good 25 min walk.

The hotel staff was very helpful and friendly.