Although I only stayed for one night my (double) room was clean and comfortable. I had no issues and would stay there again. The staff was friendly and very helpful. The hotel is also a few minutes walk from the SMN train station if needed.
I was ok with it but there is no elevator.
very pleasant greetting, quick check in, tactful and polite staff, the price through booking .com was extremely cheap and nice in spite of the location in the very heart of italy
The lady at the reception was very helpful in helping us get directions to Montevarchi, Space prada Outlet. Excellent!
Toilet was not working good. Some staff was unfriendly. Sound protect was not good.
I was treated as if I were a VIP throughout my stay. The staff were uniformly helpful and kind; the manager, especially, patiently spelled out good places to go and how to get there, even when I had to ask more than once. I don't have enough experience with hotels in Italy to compare, but this one gave me a feeling of old-world warmth and welcome. From what friends at other hotels have told me, I was lucky to have found the Lombardia!
- Very nice hotel staff - Perfect location
Great Location! Very friendly staff!
the facilities and the price do not match, esp. for the bathroom. The water goes to everywhere after taking a shower! Too noisy during the nighttime.
Location is great: walking distance from the train station and from most landmarks. Big room with high ceiling (3 person accommodation).
Very small bathroom; dirty hardwood floor; noise from heavy outside traffic (for rooms with windows on the main street)
The key hotel staff were very friendly and helpful. The bed etc was excellent.
Note air conditionaling only available during summer months.
The friendliness of the staff
The road outside is very noisy despite the triple glazing but the reviews warned of this