The room was great. Location was great, staff was Phenomenal !!!!! Beds were awesome. Everything was great! I
Cleaning needs to be beefed up, crumbs on kitchen floor, very visible debris between fridge, wall and cabinets. Gnats in garbage disposal. Older property. Stains on carpet and gap between door and frame.
The fact that itâ€™s like an apartment and I can take my dog right outside
I didnâ€™t like that there wasnâ€™t breakfast but with the COVID pandemic I understand
Room was clean and cool upon entry. Bed was comfortable. Water was HOT.
No wash cloths in the room and the room assignment was back side of building where some may think itâ€™s safe due to overgrown shrubs. Clerk didnâ€™t give good directions to find room. Room inside was perfect other than no wash cloths. So I
Spacious... Extended say that, Park, volleyball court
The kitchen was not stocked with adequate utensils and items cooking. Hotel raise a security deposit from $100-$250ðŸ˜³
Have stayed with Sonesta for two months, working in Birmingham. Hotel employee in customer service is amazing and helpful. I appreciate her kindness. Always see hotel employee working really hard. Otherwise no one else seems to appreciate.
Rooms are beautiful and full kitchen with everything you need for a home cooked meal
The location and the beautiful property
Great location, and quiet (even though it's in a highly-populated area). I've been impressed with this brand here and in Atlanta. After I had a horrible stay at a nearby hotel, coming here and getting rest was a welcomed relief!
The couch and chair had vinyl cushions, and the support pillow was also vinyl. That made it feel a little cheap, in the midst of an otherwise exceptional surrounding.
A 3 star hotel toilet seat should not be loose. No wifi in my room for a day; was told the Spectrum conversion had issues. Confirmed reservation client was turned away, being told the site was understaffed and there were no rooms available.
Gap around door allowed cigarette smoke to enter frequently. Had to ask for room to be serviced twice. Not on par with other Sonesta sites.
When you stay at Sonesta ES Suites Birmingham in Birmingham, you'll be in the business district, a 5-minute drive from The Summit and 10 minutes from Oak Mountain State Park. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Birmingham? This hotel features 375 square feet (34 square meters) of event facilities. Free self parking is available onsite.