For the most part - the hotel was great and the staff was super friendly.
There were a couple of issues in the room. When I tried to discuss them w/ the front desk they were very rude. They totally dismissed my concerns. All they kept saying was they were going to get me a gift certificate, to shut me up. It wasn’t the point. I just wanted to be acknowledged and have the room fixed for the next hardworking family. They were also very snotty w/ the fact that I went through hotels.com. I wouldn’t have had to , but going through kayak saved me 35.00 a night.
Nice hotel. ...enjoyed Ruth Chris steak house.....rooms were nice as well....very close to downtown. ..
No water seevice between 11pm and 2am....scheduled maintance....
The Embassy Suites Birmingham Hotel is a full-service, up-scale, all-suite hotel located just minutes from the many attractions of Birmingham, Alabama. Only one mile away from our hotel, you'll find the Birmingham Zoo, Birmingham Botanical Gardens and Vulcan Park. Venture a few more miles from our hotel and you'll find even more things to see and do in Birmingham, AL including: Sightseeing in downtown Birmingham, Shopping at the Summit Shopping Area, Riverchase Galleria Shopping Mall, or Brookwood Mall, Inspiring exhibits to browse at the Birmingham Civil Rights Institute, Family fun at Alabama Adventure (formerly Visionland), Great music at Verizon Wireless Music Center - Oak Mountain, Exciting races at Barber Motorsports Park or Talladega Superspeedway, A unique 50-ton iron statue at Vulcan Park and Museum, A relaxing round of golf at Robert Trent Jones Golf Course or the Birmingham Country Club, Beautiful artwork at Birmingham's Museum of Art, Hands-on science exhibits at the McWane Science Center, Expos or conventions at the Birmingham Jefferson Convention Center, Alumni games or college visits to the University of Alabama at Birmingham (UAB) - Legion Field. The hotel is also located only a few miles from Birmingham International Airport (BHM), and we provide shuttle service to and from the airport. Besides convenience to all Birmingham, AL has to offer, guests of the hotel will stay in beautiful two-room hotel suites with separate bedrooms and spacious living rooms. Guests will have their choice of one king or two queen beds complete with 250-thread count Sleep Essentials™ bedding, and will enjoy amenities such as a furnished living room, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. All Guests will receive a complimentary cooked-to-order breakfast and can enjoy our Manager's Reception with complimentary light snacks and beverages each night. Our full service hotel helps you stay connected to home or your business with a 24-hr Business Center and wireless high-speed Internet access is available in your room for a small fee. Guests can also enjoy our other hotel features such as an indoor pool, whirlpool, and fitness center. Planning an event? Whether organizing a family reunion, business meeting, wedding, or other occasion, the beautiful Embassy Suites Hotel Birmingham features 5500 square feet of flexible meeting and banquet space, with catering services provided by the world famous Ruth's Chris Steak House. We are a pet friendly hotel! You don't need to leave your pet at home when staying at the Embassy Suites Hotel in Birmingham; animals under 50 lbs can stay with you and your family for a small fee. So, if you're in Birmingham, Alabama for a few days, look to the Embassy Suites Hotel Birmingham for the best and most convenient hotel accommodations in Birmingham, Alabama!
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