The window in our bedroom fell in on top of one of our beds and we got no satisfaction what's so ever from the staff. An absolute nightmare of a hotel.
I'm not sure. Between the excellent English Breakfast, the clean and cozy room, or the very friendly staff.
The hotel's description could include a hint that there is a bus station (120) right outside, and also the name of the station
The rooms was of good size, newly decorated to average standard.
The hotel was quite noisy, the walls are paper thin with no sound proofing. I think I heard someone roll over and pass wind! We stopped on a Fri night so did expect some noise given its proximity to Broad Street but the cleaner began hoovering the communal reception room at 7AM - not impressed!!
The breakfast was excellent, good choices on the menu
Not enough hot water and the shower was definatley not a power shower!
Very good location for city centre. Good parking and public transport to city centre excellent
It has a very tired appearance in the entrance foyer and stairways. Although it was clean and tidy. Our room was above a noisy bar, and near a function room. We had two poor nights sleep.
Staff were unfriendly, My room was freezing, the window insulation was poor, my bathroom door could not physically close, the TV support hinge was broken,....
accecability to other venues ie, Cadbury world sealife centre town centre etc,
it was exactly where we needed to be in birmingham , across the road from my son.
Meal when We arrived and also the Full Breakfast in the morning Thanking you - very enjoyable
comfort, accessible to facilities
Located in Birmingham (Edgbaston), The Edgbaston Palace Hotel is steps from Hagley Road and a 3-minute drive from Broad Street. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.