The staff was friendly and nice
House keeping over looked or half clean my room. I found a needle by the bed
The breakfast was delicious!!
Tried 3 rooms. 117 first bc I need handicap. It stank to the point I nearly threw up. Then switched to 109. Slightly less nauseous but still stank like molded dirty water rags. Then got 116 and it was exactly the same. Floors were wet and warped. Disgust
Itâ€™ stank like molded water! Disgusting. Was given 3 rooms Bc of it and said eff it with the third damn Room transfer. Iâ€™m handicap and the smelll made me loose out on the shower so showering was difficult. Donâ€™t stay here.
The staffs were very friendly and helpful I really enjoyed staying there .
To be honest everything for me was perfect and I want to take this opportunity to thank the manager a great guy .
It was close to the highway.
There was a musty odor . The rug was dirty. There were dirty items left in the drawer from previous people. Bugs.
The hotel was nice but I did see one small roach in the room under the tv, but Iâ€™m not complaining, the shower was nice as well ðŸ™‚ðŸ˜
Bed & room style
Water wouldnâ€™t get hot at night . Pools dirty
Breakfast was really good
While walking honour room we can feel a nasty smell coming from one of the rooms, it was marijuana smell, which was very disliking. The lobby person was not very friendly, he didn't even look at my face when issuing the room keys. (white guy)
The hotel desk clerk that worked the night of June 10th was a complete jerk ! So unprofessional
The hotel was very unclean. Bugs, dirt, and trash littered the stairway. There was a large stain on the floor of the room. I called a cockroach in my room. The bathroom was disgusting. The room smelled like smoke.
Staff been helpful
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Located along the Highway 290 and FM 1960 corridor, Country Inn and Suites Houston Northwest makes business or leisure travel a breeze. Our location between Downtown Houston and George H. Bush Intercontinental Airport makes for easy access to the entire Houston area. Our hotel offers guests clean rooms, free WiFi, free parking, free hot complimentary breakfast, and friendly, personalized service, all at an affordable price. Need to conduct a meeting or catering event? We have a meeting space that's perfect for your event!
Radisson Hotel Group